FAQs
Do you charge a call out / diagnostic fee?
1
We charge a standard diagnostic/service call fee to cover travel and troubleshooting. This fee is generally $79 and is waived in your final invoice if you choose us to do the service.
How do I know if I need a new hot water tank?
2
If your water heater is over 10–12 years old, requires frequent repairs, or has a leaking tank, replacement is usually more cost-effective. We can help you choose between upgrading to a high-efficiency tank or a space-saving tankless water system
Are your plumbers licensed and insured?
3
Yes. All of Heron Mechnical’s technicians are fully licensed and carry comprehensive liability insurance to protect your home and property during any service.
How can I contact you?
4
You can reach us anytime via our contact page or via email, phone or text. We aim to respond quickly, usually within 30 minutes.
Text or call - 780-802-7428
Email: info@heronmechanical.com